TAKEAWAY: THE CONSUMER PROTECTION ACT, 2019 - INDIA



The Consumer Protection Act, 2019 received the assent of the President of India on 9th August, 2019 and thereby published in the official gazette of India. On 15th July, 2020, the Central Government in the exercise of power conferred by sub-section (3) of section 1 of the Act, 2019, appoints the 20th July, 2020 as the date on which the following provisions of the Act shall come into force:

I. Section 2 [except clause (4), (13), (14), (16), (40)}

II. Section 3 to 9 (both inclusive)

III. Section 28 to 73 (both inclusive) {except sub-clause (iv) of clause (a) of sub-section (1) of section 58}

IV. Section 74 to 81 (both inclusive).

V. Section 82 to 87 (both inclusive);

VI. Section 90 and 91 (except section 88, 89, 92 & 93);

VII. Section 95, 98, 100, 101 (except clauses (f) to (m) and clause (zg), (zh) and (zi) of sub-section 2), section 102, 103, 105, 106, 107. (Except section 94, 96, 97, 99, 104)


The application of the provisions of the new act, 2019 shall extends to the whole India include State of Jammu and Kashmir. Therefore, by virtue of this Act, 2019, Parliament of India has repealed the earlier Consumer Protection Act, 1986.


Objective

The aim and objectives is to provide effective and speedy justice and uphold the interests and rights of the consumers. The act has provides effective administration and timely settlement of the consumers


Key features of the Act, 2019 are as follows: